Privacy Policy of Fix My Credit File Australia

 

Introduction:

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Fix My Credit File Australia is dedicated to safeguarding the privacy and security of our customers' and website visitors' personal information. In compliance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and any other applicable privacy laws and regulations, this Privacy Policy outlines how we collect, use, secure, and disclose your personal information.

 

Collection of Personal Information:

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We collect personal information directly from you wherever practical. The information we gather may include, but is not limited to, your name, contact details, financial information, and any other information relevant to providing you with our credit repair services. This information assists us in assessing your credit situation, providing advice, and executing actions to improve your credit. We may also receive personal information from third parties such as credit reporting agencies and financial institutions; when we do, we handle this information in accordance with this Privacy Policy.

 

Use of Personal Information:

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The personal information we collect is used to contact and communicate with you, provide our services, and for internal record keeping. With your explicit consent, we may use your contact information to send you updates and offers on our services. We will not engage any sub-processors or share your personal information with third parties without obtaining prior approval from you.

 

Cookies Policy:

 

Fix My Credit File Australia uses cookies on our website to enhance your browsing experience and to understand how you use our site. Cookies are small data files placed on your device that collect information about your device and usage of our website. This information helps us to improve our services and provide you with a more personalized experience. You have the option to manage or disable cookies through your browser settings, but please note that some parts of our site may not work as intended without them.

 

Consent:

 

By using our services and providing us with your personal information, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If we decide to use your personal information for purposes other than those stated at the time of collection, we will seek your explicit consent.

 

Complaints:

 

If you have any complaints about our handling of your personal information, please contact us using the details provided above. We take complaints very seriously and will respond promptly after receiving written notice of your complaint.

 

Changes to Your Personal Information:

 

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.

 

Third-Party Websites:

 

Our website may contain links to third-party websites not operated or controlled by Fix My Credit File Australia. This Privacy Policy does not apply to such third-party websites, and we are not responsible for their content or their privacy practices. We encourage you to review the privacy policy of every website you visit.

 

Data Security and Storage:

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We are committed to ensuring the security of your personal information. Your personal information is stored in secure environments and is accessible only by authorized personnel. We employ reasonable physical, technical, and administrative measures to protect personal information from unauthorized access, use, alteration, or destruction. Third-party service providers who assist us in providing our services are required to comply with our privacy standards.

 

Access to and Correction of Personal Information:

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You have the right to access the personal information we hold about you and to request correction of any inaccuracies. Requests for access or correction can be made via email at freedom@fixmycreditfileaustralia.com.au, by phone at 0418519871, or by mail at 3 Dorall Street, Kippa-ring QLD 4021. We will respond to your request within a reasonable timeframe, not exceeding 30 days.

 

Data Breach Response:

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In the unlikely event of a data breach involving your personal information, we will notify you and relevant authorities as required by law. Our dedicated Data Breach Response Team will take prompt and appropriate action to mitigate any risks associated with the breach.

 

Amendments to Privacy Policy:

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Fix My Credit File Australia reserves the right to make amendments to this Privacy Policy at any time. If we make changes, we will post the updated policy on our website. Your continued use of our services following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contact Us:

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For any questions or concerns regarding our Privacy Policy or if you believe we have not adhered to this policy, please contact us at:

- Email: freedom@fixmycreditfileaustralia.com.au

- Phone: 0418519871

- Mail: 3 Dorall Street Kippa-ring QLD 4021

 

Unsubscribe:

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To unsubscribe from our e-mail database or opt out of communications, please contact us using the details provided above.

 

This Privacy Policy is effective as of 10/05/2024, the tenth day of May 2024.