top of page

Resources to Services

Here you will find a list of higher authorities, governing bodies, free resources, and organisations that are available to assist consumers with financial issues concerns and complaints. 

 

In Australia, there are several free avenues available to challenge any negative listings if you suspect the provider hasn't complied with current privacy laws.

 

Below are various links containing information about the three primary credit reporting agencies in Australia, where you can lodge a complaint at no expense. They commit to responding within 30 days. Additionally, you can reach out to ombudsmen, the information commissioner, the Australian Financial Complaints Authority, and the national debt helpline for support if you're facing difficulties in managing debts. You can also explore resources on the Smart Money ASIC website.

Resources to services:
Authorities, Governing bodies, free financial assistance.

Financial Assistance to Australian Consumers

Fix My Credit File Australia are adamant at ensuring consumers have access to the information and resources you are entitled to to make sure that you can educate yourself, cross-reference information and receive the assistance you need when times are tough, or simply when making financial decisions or seeking financial services.

 

Sometimes my service will not be in your best interest, or what you need at the time, dependant on your circumstances and situation. So if i am not able to assist you, i will always refer you to other authorities or organisations that have the best interest of you the consumer as a priority and are there to help you, most for free. 

Below you will find a number of these services for your reference as well as some educational and informative short videos from some of the following services to help educate and provide a short introduction to some of the services they can assist with. 

ASIC's Moneysmart update

ASIC's Moneysmart update

Play Video

MoneySmart

Moneysmart.gov are a free financial service provided to consumers by the government to assist consumers with questions and concerns of a financial nature, in a range of areas. 

Smart money asic
https://moneysmart.gov.au

 

A.S.I.C (Australian Securities investment commission)

A.S.I.C (Australian Securities investment commission)

Australian Financial Complaints Authority (AFCA)

Australian Financial Complaints Authority (AFCA)

National Debt Helpline

Moneysmart.gov are a free financial service provided to consumers by the government to assist consumers with questions and concerns of a financial nature, in a range of areas. 

National debt helpline
https://ndh.org.au

 

information commissioner

Moneysmart.gov are a free financial service provided to consumers by the government to assist consumers with questions and concerns of a financial nature, in a range of areas. 

Equifax

Equifax - Credit reporting agency in Australia

illion

Illion - Credit reporting agency in Australia

Experian

Experian - Credit reporting agency in Australia

Energy & Water Ombudsman VIC (EWOV) 

Moneysmart.gov are a free financial service provided to consumers by the government to assist consumers with questions and concerns of a financial nature, in a range of areas. 

Energy & Water Ombudsman QLD (EWOQ) 

Moneysmart.gov are a free financial service provided to consumers by the government to assist consumers with questions and concerns of a financial nature, in a range of areas. 

Energy & Water Ombudsman NSW (EWON)

Energy & Water Ombudsman NSW (EWON)

Energy & Water Ombudsman WA (EWOWA)

Energy & Water Ombudsman WA (EWOWA)

Energy & Water Ombudsman SA (EWOSA)

Energy & Water Ombudsman SA (EWOSA)

Ombudsman Tasmania

Ombudsman NT

Ombudsman NT

Ombudsman NT

The Telecommunications Industry Ombudsman (TIO)

The Telecommunications Industry Ombudsman (TIO)

Where to get help if you're struggling with debt

Where to get help if you're struggling with debt

Play Video
Consumer Education & Resources

Consumer Education & Resources

Play Video
Check your credit score and credit report for free

Check your credit score and credit report for free

Play Video
It's okay to complain

It's okay to complain

Play Video

Take note of the warning about Credit repair companies who charge upfront removal fee's and claim to fix your credit file.

bottom of page